Privacy Policy
Last Updated: 13 March 2026
1. Introduction
Intent Engineers ("we", "our", or "us") respects your privacy and is committed to protecting your personal data.
This privacy policy explains how we collect, use, and protect information when you visit or interact with our website.
Website:
https://www.intentengineers.com
Contact:
info@intentengineers.com
This policy applies to all users of the website and services provided through the website, including diagnostic quizzes, booking systems, and marketing services.
2. Information We Collect
We may collect the following types of information.
Personal Information
When you complete forms, quizzes, or booking systems on our website we may collect:
- First name
- Last name
- Email address
- Telephone number
- Postcode or location information
- Any other information voluntarily submitted through forms
Booking Information
When scheduling appointments through our booking system we may collect:
- Appointment date and time
- Meeting details
- Communication preferences
Automatically Collected Information
When you visit our website we may collect technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring websites
3. How We Use Your Information
We use collected information to:
- Provide services requested through our website
- Deliver quiz results or reports
- Schedule and manage appointments
- Send confirmation and reminder emails
- Provide customer support
- Improve website performance and user experience
- Analyse website usage
- Provide marketing and advertising services
4. Analytics and Tracking Tools
Our website uses third-party analytics and tracking tools to understand how visitors interact with our website.
Google Analytics
We use Google Analytics to measure website traffic and usage patterns.
Google may collect anonymised information such as:
- Pages visited
- Time spent on pages
- Device and browser type
More information:
https://policies.google.com/privacy
Facebook / Meta Pixel
We may use Meta Pixel and Conversion APIs to measure advertising effectiveness and understand how visitors interact with our website after seeing our ads.
Information collected may include:
- Page visits
- Conversion events
- Device and browser data
More information:
https://www.facebook.com/privacy/policy
Hotjar
We use Hotjar to analyse user behaviour on our website in order to improve user experience.
Hotjar may collect:
- Heatmaps
- Click behaviour
- Scroll behaviour
- Anonymous session recordings
Hotjar does not collect personally identifiable information unless submitted through forms.
More information:
https://www.hotjar.com/legal/policies/privacy/
5. Google Meet and Appointment Scheduling
Our booking system may create meetings using Google Meet through Google Calendar.
When appointments are scheduled:
- A Google Calendar event may be created
- A Google Meet link may be generated
- Meeting details may be included in confirmation emails
These services are provided by Google and are subject to Google's privacy policies.
More information:
https://policies.google.com/privacy
6. Email Communications
We may send emails relating to:
- Appointment confirmations
- Appointment reminders
- Quiz results or reports
- Service communications
We will not sell your email address or personal information to third parties.
7. Cookies
Our website uses cookies to:
- improve website performance
- analyse visitor behaviour
- measure advertising performance
- remember user preferences
Cookies may be set by:
- Meta (Facebook)
- Hotjar
- analytics platforms
You can control cookies through your browser settings.
8. Data Storage and Security
We take reasonable steps to protect your information.
Data may be stored on secure servers and accessed only by authorised personnel.
However, no internet transmission is completely secure.
9. Data Retention
We retain personal data only as long as necessary to provide services or comply with legal obligations.
10. Your Rights (UK / GDPR)
Under applicable data protection laws you may have the right to:
- access your personal data
- request correction of inaccurate data
- request deletion of your data
- object to data processing
- withdraw consent
Requests may be sent to:
info@intentengineers.com
11. Third-Party Services
Our website may integrate with third-party platforms including:
- Hotjar
- analytics providers
- email services
- scheduling services
These services operate under their own privacy policies.
12. Changes to this Policy
We may update this privacy policy from time to time.
Updated versions will be published on this page.
13. Contact
If you have any questions about this privacy policy you may contact:
Intent Engineers
info@intentengineers.com